Terms of Service

By accessing or using ConvoDocs ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

ConvoDocs is operated by ConvoDocs, Inc. ("Company," "we," "us," or "our"). These Terms constitute a legally binding agreement between you and the Company.

ConvoDocs is an AI-powered customer service platform that enables businesses to create intelligent chatbots and virtual assistants. Our Service includes:

• AI agent creation and management tools
• Knowledge base management and document processing
• Conversation handling and customer interaction tools
• Integration capabilities for websites and communication platforms
• Analytics and reporting features

To use ConvoDocs, you must:

• Be at least 18 years old and have the authority to enter into agreements
• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Maintain the confidentiality of your login credentials

You are responsible for all activities that occur under your account and for ensuring that your use of the Service complies with all applicable laws and regulations.

You agree NOT to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Create, distribute, or facilitate the distribution of harmful, illegal, or offensive content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Use the Service to send spam, malware, or other malicious content
• Reverse engineer, decompile, or otherwise attempt to derive the source code of the Service

ConvoDocs uses artificial intelligence to power its features. By using our Service, you acknowledge and agree that:

• AI-generated responses may not always be accurate or appropriate
• You are responsible for reviewing and validating all AI-generated content
• Data you provide may be used to improve our AI models and Service
• We implement measures to protect sensitive data but cannot guarantee complete security

You retain ownership of your content and data, but grant us necessary licenses to provide the Service as described in our Privacy Policy.

Our Service may include SMS messaging capabilities. By providing your phone number or using SMS features, you consent to receive SMS messages. This includes:

• Automated messages from AI agents
• Appointment confirmations and reminders
• Service notifications and updates
• Transactional and customer service communications

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

For significant changes, we may provide additional notice period or require explicit acceptance.